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Financial Services

Spend more time advising clients, less time on admin.

Your advisers are spending hours every week on spreadsheet trackers, scattered compliance docs, and manual review cycles. That’s revenue you’re not earning and clients you’re not serving. monday.com gives your firm the operational infrastructure to take on more clients, close more deals, and never let a review or renewal slip.

Runs on monday.com’s SOC 2 Type II & ISO 27001 certified platformOfficial monday.com partner20 years’ financial services experience
01 · FINANCE
every £1 of recurring revenue lost reduces firm value by £5
£25K+
02 · FINANCE
lifetime value of a single client relationship
85%
03 · FINANCE
cheaper than Salesforce Financial Services Cloud
£500K
04 · FINANCE
revenue per adviser: what the best firms target
What becomes possible

The capacity to grow, without hiring

The UK average is £120K–145K revenue per adviser. Ambitious firms target £500K+. The difference isn’t talent, it’s operational infrastructure. Edward Jones, Raymond James, and St. James’s Place invest millions in systems that free advisers to advise.

  • Take on 50 more clients without adding headcountWhen review cycles, onboarding, and follow-ups run automatically, your advisers have capacity to serve more clients at the same quality. Edward Jones uses AI to surface daily client insights, monday.com gives you the same leverage.
  • Every client relationship in one viewRaymond James unified 20+ data systems into one contextual view. monday.com’s connected boards give you the same single-screen visibility, holdings, review history, communications, and next actions, without the enterprise price tag.
  • Compliance that runs itselfLarge firms embed regulatory requirements into technology so compliance happens as a byproduct of normal operations. monday.com’s automations handle review triggers, KYC refresh alerts, and Consumer Duty evidence capture. Your team focuses on clients, not checklists.
Sound familiar?

The problems costing your firm revenue

Every hour your advisers spend on admin is an hour they’re not advising clients. Every missed review is a relationship at risk. Here’s what we hear from firms like yours.

01 · YOUR ADVISERS

Your advisers spend more time on admin than advising

Fact-finds in shared drives, review trackers in Excel, KYC docs across three systems. Your advisers toggle between Intelliflo, Outlook, and spreadsheets instead of doing what generates revenue: advising clients and gathering AUM.

02 · MISSED REVIEWS

Missed reviews are costing you clients

A missed annual review doesn’t just create a compliance risk. It tells the client they’re not a priority. Each lost client represents £25,000+ in lifetime value. And at 5× recurring revenue, every £1 lost reduces your firm’s enterprise value by £5.

03 · YOUR DEAL

Your deal pipeline is invisible

For commercial finance brokers: a single deal submitted to 3–5 funders simultaneously, each at different stages. Generic CRM pipelines are linear and single-track. You need a broker pipeline: parallel, multi-funder, with commission tracking across each.

04 · YOUR TOOLS

Your tools cost more than they deliver

Intelliflo at £130+/user/month for “old technology.” Salesforce at $300–700/user/month plus $50K implementation. monday.com delivers a flexible, compliance-grade platform at a tenth of the cost, and your team will actually use it.

Who we work with

Three segments. One operating system.

We have shipped monday.com workspaces across the UK financial services landscape. Same platform, tuned to the shape of your book.

Segment 01Wealth & IFA

The wealth management CRM your IFAs will actually use.

Client onboarding, fact-finds, risk profiling, annual reviews and suitability docs, tracked against every household, not lost in a paraplanner’s drafts folder.

  • Fact-find & KYC collection workflows
  • Annual review scheduler with SLA timers
  • Suitability report drafting with AI assist
  • Intelliflo / Xplan / Iress integration
Segment 02Lending & Brokerage

The broker CRM for multi-funder pipelines.

Pipeline visibility across every deal, every packager, every lender. Case tracking from DIP to completion with automated chasers and document expiry alerts. Built to scale beyond a spreadsheet for mortgage and commercial finance brokers alike.

  • Case pipeline & stage automations
  • Document collection & expiry tracking
  • Lender submission status sync
  • Introducer & referrer CRM
Segment 03Insurance & Risk

Insurance CRM for renewals, claims, and MI.

Renewal cycles, policy inventories, claims tracking and MI reporting on one board. Insurance broker software your handover between broker, account manager and claims team finally stops breaking.

  • Renewal cadence & MTA workflows
  • Claims register with severity routing
  • Insurer & underwriter contact CRM
  • MI reporting dashboards
See our insurance industry page
How it works

Your workflows, solved in monday.com

Every workflow below is built during your implementation, configured to match your client lifecycle, deal stages, and team structure.

Workflow 01
Annual review cycles that depend on someone remembering
Time-triggered review workflows with automated reminders, adviser assignment, and documentation checklists. No client slips through. Every review evidenced.
Automations
Workflow 02
Client onboarding that takes days instead of hours
One status change triggers the entire sequence: fact-find, KYC, risk profiling, suitability letter, platform setup. Compliance gates built in at each stage.
Automations
Workflow 03
Multi-funder deal pipeline for commercial finance
Connected boards tracking parallel submissions to 3–5 funders simultaneously, each at different underwriting stages. Commission tracking and disclosure built in.
Connected Boards
Workflow 04
No single view of a client across your firm
360-degree client dashboards linking holdings, review history, communications, compliance docs, and referral source. Everything one click from the client record.
Dashboards
Workflow 05
Renewals and maturities slipping through the cracks
Date-triggered alerts at 90, 60, and 30 days before facility maturity or policy renewal. Automated outreach sequences so your team is proactive, not reactive.
Automations
Workflow 06
Funder panel management with shifting appetite
Living database of lender appetite, rates, criteria, and processing times. “Who will fund this deal?” answered in seconds, not phone calls.
Connected Boards
Compare the cost

Financial services CRM pricing for a 15-person firm

Enterprise-grade client management doesn’t require enterprise pricing. monday.com’s platform is SOC 2 Type II and ISO 27001 certified, with flexible data modelling.

PlatformPriceNotes
monday.com CRM Pro$28/user/moFull CRM + work management on a SOC 2 & ISO 27001 certified platform
Intelliflo Office£130+/user/mo“Old technology, terrible support”; firms feel “effectively stuck”
Redtail Growth$59/user/moDated UI, post-Orion support decline, limited integrations
HubSpot Professional$90/user/moGeneric data model, not built for regulated firms
Salesforce FSC$300–700/user/moGold standard, gold price, $100K+ first year for 15 users
Client work

What we’ve shipped.

Case study · 01

AI-powered deal pipeline automation

We built an AI-powered deal pipeline for a merchant cash advance funder that reduced per-deal processing from 30 to 40 minutes to under 1 minute. Four Make.com scenarios handle email intake, PDF bank statement analysis with integer-cents financial precision, automated underwriting rules, and underwriter distribution. At 20 deals per day, the system saves 10 to 13 hours of analyst time daily.

Read the full write-up
Case study · 02

Membership platform with automated onboarding

We designed a multi-workspace membership management platform for a financial services organisation using monday.com and Make.com. Automated workspace creation, partner board deployment, compliance tracking, and commission management all triggered by simple status changes. New host setup reduced from hours to seconds.

Read the full write-up
Common questions

Honest answers from Finance firms.

Is monday.com secure enough for regulated client data?+
Yes. monday.com holds SOC 2 Type II, ISO 27001:2022, ISO 27018 (PII in cloud), and ISO 27701 (privacy management). Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. EU data residency is available on AWS Germany. The FCA’s guidance (FG16/5) confirms “no fundamental reason why firms cannot implement cloud services in a compliant manner.”
We already use Intelliflo / Redtail. Why switch?+
If your current system works, respect that. But if you’re paying £130+/user/month for “old technology” with “terrible support” (Intelliflo reviews), or watching service decline post-Orion (Redtail users), monday.com at $28–45/user/month is dramatically more cost-effective and flexible. We can run alongside your existing system during transition.
Can monday.com handle Consumer Duty requirements?+
Yes. Automated workflows capture outcome evidence as a byproduct of normal operations. Dashboards aggregate data across the four Consumer Duty outcomes, and management information for the annual board report is generated from live data, not assembled manually from spreadsheets.
Can it handle multi-funder deal pipelines for commercial finance?+
Yes. Connected boards model parallel, multi-track pipelines, 3–5 funder submissions per deal, each at different underwriting stages, with commission tracking across each. This is the exact workflow that generic CRM linear pipelines can’t represent.
What about data residency? We need data in the UK/EU.+
monday.com offers an EU Data Region on AWS Germany. On Enterprise plans, all customer data stays within the EU. The DPA includes UK GDPR Standard Contractual Clauses. UK-EU data adequacy was renewed through December 2031.
Won’t our compliance officer block a platform change?+
The FCA doesn’t mandate specific platforms. It mandates effective systems, data retrievability, and audit trail integrity. monday.com Enterprise provides audit logs with API access, role-based permissions, and full export capabilities. Present the security certifications and they speak for themselves.
How long does implementation take?+
Basic CRM and client lifecycle: 1–2 weeks. Full configuration with review cycle automation, funder pipeline, KYC tracking, and dashboards: 3–6 weeks. We run in parallel with your existing system throughout, no disruption to active client servicing.

References

Sources and further reading

Independent and primary sources we draw on when scoping migrations and recommending platforms.

Free assessment

See how your firm’s workflow maps to monday.com, in 30 minutes.

We’ll walk through your client lifecycle, review cycles, and pipeline, and show you exactly where monday.com saves your team time and captures revenue you’re currently losing.